Frequently Asked Questions

Things buyers ask before placing an order

Quick answers about pickup, payment, returns, the Community Rack, and how to reach the shop — all of it grounded in how Grindhouse After Hours actually operates out of Cedar Rapids.

How do I pick up my order locally?

Local pickup is for buyers in the Cedar Rapids, Iowa area. At checkout, choose Local pickup — the pickup address (Cedar Rapids, Iowa) and the current pickup window are emailed with your order confirmation, and pickup hours posted at the warehouse door. You will not be charged shipping on a pickup order. If you are outside the Cedar Rapids area, choose Ship via USPS at checkout and your order goes out nationwide from the same warehouse. Browse the live catalog at /shop.

What payment methods do you accept?

Checkout runs through Square hosted checkout, so no card data ever touches this store. Square accepts Visa, Mastercard, American Express, and Discover, plus Apple Pay and Google Pay on supported devices. You complete payment on the secure Square window that opens from /checkout after you build your cart at /cart.

What is your returns policy?

Full-price shop items (Grindhouse After Hours standard catalog) can be returned within 14 days of pickup or delivery as long as they are unworn, unused, and still have their original tags. Returns are issued as store credit or exchanged for a different item — refunds to the original payment method are not offered. Community Rack items (priced $5–$15) and anything marked final sale are non-returnable. To start a return, email hello@grindhousefinds.com with your order number and the item you would like to send back.

What is the Community Rack?

The Community Rack is a curated sub-shop of everyday essentials priced $5–$15 ($5–$15). Think t-shirts, jeans, layers, and other basics — the things you actually wear — rotated weekly. It runs on the same sourcing pipeline as the main shop (estate sales, storage units, local clear-outs in and around Cedar Rapids); the smaller price band just means a faster turn and a friendlier entry point for first-time buyers.

How do I get in touch?

Email is the fastest and most reliable way to reach us — write to grindhouse-after-hours@polsia.app and we read every message. For purchase-related questions about a specific listing (sizing, condition, holds, local meet-ups), use the inquiry form on the item's page at /shop; those go straight to the shop inbox at hello@grindhousefinds.com.

Still have a question? Email grindhouse-after-hours@polsia.app or browse what is in the rack right now at /shop.